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By Dr Duncan Houston

Healthy ears do not need constant scrubbing. Useful ear care begins with checking comfort and knowing whether cleaning is actually needed.

Quick Answer

Clean only when appropriate for your dog, using a product and frequency recommended by your veterinary team. Do not put cleaner into a painful, bleeding or suddenly irritated ear before assessment. Odour, discharge and head shaking may require treatment for disease rather than more cleaning.

Check before opening the bottle

Look at the visible ear flap and entrance without pushing anything inside. A healthy canal should not be markedly red, painful or full of discharge. Some dogs with recurrent ear disease benefit from maintenance cleaning; others need little or none. Ear shape alone does not establish a fixed schedule.

Allergies, yeast or bacterial overgrowth, mites and foreign bodies can cause similar-looking debris. Your vet may examine the eardrum and inspect a sample under the microscope before recommending treatment.

When should you pause?

Finding Action
Comfortable ears and an established maintenance plan Follow that plan gently.
Odour, redness or discharge Arrange a veterinary check.
Sudden one-sided pain after running through grass Seek same-day advice for a possible foreign body.
Head tilt, falling, severe pain or marked illness Urgent veterinary assessment now.

Cleaning an ear your vet has said is safe to clean

  1. Prepare the recommended cleaner, cotton pads or gauze, a towel and rewards.
  2. Let the dog stand or sit comfortably. Stop if they resist from pain or fear.
  3. Lift the flap gently and apply the instructed amount without pushing the nozzle into the canal.
  4. Massage the base gently if instructed, then allow the dog to shake.
  5. Wipe only material that reaches the visible entrance and flap. Do not probe deep inside.
  6. Reward and stop. Follow advice on any interval before prescribed medication.

Avoid contaminating the bottle tip. Do not keep repeating the process until every pad is perfectly white; over-cleaning can irritate the canal.

When is this an emergency?

New balance problems, inability to stand or severe distress need urgent care. If these develop during cleaning, stop immediately and contact the clinic. Keep the dog away from stairs while arranging transport.

Common mistakes

  • Using cotton buds deep in the ear.
  • Substituting vinegar, peroxide, alcohol or essential oils.
  • Reusing old medication without checking the current problem.
  • Assuming every swim requires a full flush.

Preventing future problems

Practise gentle ear handling with rewards when the dog is comfortable. Address skin allergies and recurring infections, and attend rechecks even when the smell improves. Ask whether water exposure requires a specific drying or maintenance plan.

Frequently asked questions

How often should I clean floppy ears?

There is no automatic two-week rule. Frequency depends on the individual canal and history.

Should I pluck ear hair?

Do not routinely pluck inflamed ears. Discuss whether any hair removal is needed.

Can a photo confirm the eardrum is safe?

No. The deeper canal and eardrum generally need an in-person examination.

Gentle targeted care protects ears better than repeated cleaning without a diagnosis.

Further reading


For more practical guidance on caring for your dog, explore ASK A VET™. If your dog needs urgent treatment, contact your veterinary clinic directly.

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Dog Approved
Build to Last
Easy to Clean
Vet-Designed & Tested
Adventure-ready
Quality Tested & Trusted